Shipping & Payment

We prepare and ship orders as soon as possible.

• Shipping options: Available methods and fees are shown at checkout.
• Delivery timing: Varies by destination, item availability, carrier, customs clearance, and local conditions.
• Tracking: Tracking information is sent by email after your order ships.

Please refer to your order confirmation for the latest delivery updates.

Our primary shipping partners include DHL, UPS, USPS, and other trusted carriers — ensuring secure and timely delivery of your Zivahair order.

Available shipping methods and fees are shown at checkout. Availability may vary by destination and item. For questions about an order, contact our Customer Support Team at support@zivahair.com.

1. Contact Zivahair Customer Service to verify your tracking number and shipping details — via live chat or email at support@zivahair.com.
2. Check with the shipping carrier directly. Tracking updates can take time to appear after a shipment is handed to the carrier.
3. Track your order using our Order Tracking page for the latest status.

We currently accept the following payment methods at checkout:

• Credit / Debit Cards: Visa, Mastercard, American Express, Discover
• PayPal: Safe and secure online payments
• Shop Pay: Fast checkout and installment options (where available)
• Apple Pay & Google Pay: For quick, secure mobile checkout

Availability of certain payment methods may vary by location, currency, and device.

1. Add to Cart
Browse our collections and add your favorite items to the shopping cart.

2. Proceed to Checkout
Click the cart icon and select Checkout when you're ready to place your order.

3. Enter Shipping Information
Provide accurate shipping details, including name, address, phone number, and email.

4. Choose Your Payment Method
Select your preferred payment option from the list of accepted methods.

5. Review & Confirm
Double-check product, quantity, shipping method, and payment details.

6. Submit Payment
Complete your payment securely. A confirmation email will be sent once your order is placed.